Resolved
Updated
Resolved – Degraded Performance – Document Processing
The issue affecting document processing performance has been resolved. All failed documents were system failed to extract data were reprocessed. Requests continued to be processed throughout. Processing times have returned to normal since 11:00 pm UTC, and we will continue to monitor.
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Resolved
The issue has now been fully resolved. All systems are stable and operating as expected.
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Updated
We have identified the cause and are rolling out a solution. The rate of correct responses is currently improving.
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Created
The API is currently producing incomplete extraction results for a large portion of requests. We are investigating the issue.
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