Degraded

Elevated errors during document processing

We are experiencing an increased error rate in document processing requests. A small percentage of requests are returning a 504 error response. We are investigating the issue.

Degraded

Elevated errors during processing of signed S3 URLs

We are observing an elevated error count related to processing of documents in files that are submitted in pre-signed S3 URLs.

Other files appear to be processing as expected.

We are investigating the issue.

Downtime

Lens SDK Repository is down

Lens SDK Repository went down.

Resolved

Email collector is out of service

Email collector is back online